Responsiveness of e-Government and the Case of Slovenia
نویسنده
چکیده
The paper discusses the importance of e-mail responsiveness in the implementation of e-government services and introduction of new communication channels in public administration concerning government to citizen (G2C) and government to business area (G2B). Slovenia, as the country trying to be as developed as possible in this area, is shown in the results of empirical researches as a country that is basically at the beginning of e-government and e-democracy communication development and therefore ready to learn from experiences of others.
منابع مشابه
Assessing and Comparing E-Mail Responsiveness in the Bavarian Public Sector
E-mail is the most important electronic communication medium for governments with their constituents. While there are a lot of maturity models and benchmarking studies focusing on the technological and organizational integration of information technology in governments, the “customer side” of e-government maturity has been often neglected. Replicating studies from Australia, New Zealand, Sloven...
متن کاملHow much can we trust different e-government surveys? The case of Slovenia
E-government has been the subject for benchmarking since the beginning of this decade, with several well-established surveys on the subject. These surveys employ different models for assessing the maturity of services, e-readiness, digital divide, and other relevant factors, leading to varying conclusions concerning the state of e-government in individual countries, regions, or even on a global...
متن کاملThe Impact of Digital Government on Whistleblowing and Whistle-blower Protection: Explanatory Study
This paper focuses on the contribution of digital government (DGOV) to Whistleblowing (WB). While considerable efforts have been devoted to DGOV and WB separately, research work at the intersection of these two domains is very scarce; hence and a systematic DGOV for WB (DGOV4WB) research framework has yet to emerge. This paper aims to identify the potential issues in whistleblowing and explore ...
متن کاملThe Impact of Accounting Court Auditors' Specialty on Responsiveness with the Mediating Role of Performance Audit Quality
Auditing is one of the subsystems that assesses the responsiveness for the consumption and utilization of public funds by examining and commenting on the accountability process. The subsystem consists of subsystems such as financial audit, compliance auditing, and performance auditing that help interact with other subsystems to perform and evaluate the process of accountability in a social orga...
متن کاملDesign of a reliable supply chain network with responsiveness considerations under uncertainty: case study of an Iranian tire manufacturer
This paper proposes a bi-objective reliable supply chain network design that immunizes the network against different sources of uncertainties. In this regard, scenario based stochastic programming method is applied to model different disruption scenarios affecting accurate performance of network stages. Also, reliable and unreliable facilities are suggested for lessening vulnerability of networ...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2005